How to recover the user administrator password

Symptons

You have lost administrator password and the users are set into the OpenKM database. In case OpenKM is connected to LDAP ( Active Directory ) you should request to your LDAP Administrator for reset it.

Solution

You can reset the administrator password and set default from Database. Login at the OpenKM database, usually is named "okmdb" and then execute the query:

OpenKM v7.1

update OKM_USER set USR_PASSWORD='$2a$10$Z5R69bZZgX9z3tU9zjSYyuwE4iAA8Tk58xCnZ8t86Rb3WEg48dNoC' where USR_ID='okmAdmin';

OpenKM v6.4

UPDATE OKM_USER SET USR_PASSWORD='21232f297a57a5a743894a0e4a801fc3' WHERE USR_ID='okmAdmin';

After the query will be executed the password of the "okmAdmin" user will be "admin".

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