Troubleshoting

Enable or disable the OpenKM AddIns toolbar in Microsoft Office.

For WordAddIn, ExcelAddIn and PowerPointAddIn:

  1. Click the office button and go to word options.
  2. A new window will be shown, look for the option complements, select the Complement COM  option and press the Go button.
  3. Finally check the box OpenKMWord_AddIn and press the OK button.

For OutLookAddIn:

  1. Go to the Tools menu and look for the option to customize.
  2. A new window will be shown in what you should select the box of the commandBarOKM option and press the close button. 

Uninstall Office Addins

To uninstall OpenKM Office Add In, follow these steps:

  1. Press the start button of windows and look for the control panel.
  2. It will show a window in waht you should choose the option to uninstall a program, select the OKMOfficeAddIn you want to remove and press the uninstall button.

In some cases for OutlookAddIn is good idea before installing an upper version, remove the addin from it.

Follow these steps:

  1. Go to the Tools menu and look for the option to customize.
  2. A new window will appear in which we must select the box of the commandBarOKM option, press the remove button and press the close button.