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User guide

The Electronic Data Exchange (EDX) is an OpenKM module designed to guarantee the secure exchange of documentation between the organization that uses OpenKM and its clients and stakeholders.

The OpenKM instance with the Electronic Data Exchange Module will have automated folder templates configured according to the use case you need.

  • /okm:templates/folder/Docs from ( to receive documentation from the client )
  • /okm:templates/folder/Docs to ( to provide information to the client )

The organization can create a subfolder to better classify the documents it wants to exchange with its clients. Below is an example: a consultancy agency that provides services in the field of invoice management, human resources, and taxes could set up the following subfolders.

  • /okm:templates/folder/Docs from/Fees 
  • /okm:templates/folder/Docs from/HR ( Human Resources )
  • /okm:templates/folder/Docs from/Invoices

When a new user (client) is created in EDX, a new taxonomy appears in OpenKM with the client’s name based on the templates (below is a sample for client John).

  • /okm:root/clients/John
  • /okm:root/clients/John/Fees
  • /okm:root/clients/John/HR
  • /okm:root/clients/John/Invoices

Suppose the organization has a new client who requests fee matters but not human resources ones. The organization can delete the HR folder in the taxonomy. In this way, the user who accesses the EDX will only see the taxes and invoices folders to upload documents.

  • /okm:root/clients/John
  • /okm:root/clients/John/Fees
  • /okm:root/clients/John/Invoices

In the same way, the organization can create new subfolders in the taxonomy folders to cover specific needs of document exchange for each client, for example a folder to exchange Marketing documents.

  • /okm:root/clients/John
  • /okm:root/clients/John/Fees
  • /okm:root/clients/John/Invoices
  • /okm:root/clients/John/Marketing
  1. Click on the “USERS” tab.

  2. Click on the “Add user” ➕ button, which opens a pop-up window with the following fields to be filled.

    Field Type Description
    OpenKM User Select Displays the menu in which the EDX administrator determines the type of user to create.
    Role Select The role of the user.
    User Id String The unique user ID.
    Password String EDX has an automatic strong password generator; however, the administrator can choose to insert another password.
    The password.
    Name String This information will help the administrator identify the beneficiary more easily.
    The customer’s name.
    Email String EDX will use it to send notifications to the user.
    The customer’s email.
  3. Click the “SAVE” button.

  • Click on the “USERS” tab.
  • Click the “EDIT” button, which opens a pop-up window with the following fields to be updated.
  • Update the fields.
  • Click the “SAVE” button.
  • Click on the “USERS” tab.
  • Click the “DELETE” button

Both the Electronic Data Exchange owner and the beneficiary(s) can store documentation in the module.

As a standard user of EDX, when we log in, the system presents:

The area where users can see the folders with the documents shared with them (“Docs to” folder, in OpenKM) according to the products and services they need.

The user can:

  • Browse the entire repository.
  • See the necessary information about the contents at your disposal.
  • Preview the file.
  • Download the file
  1. Click on the “UPLOAD” tab.
  2. Select the destination folder.
  3. Select the file that we are going to upload by clicking on the “CHOOSE FILE” button.
  4. Click the “UPLOAD” button.

The EDX user can see news that has occurred in the application (click on the “NEWS” tab).

In this view, the user can:

  1. Directly access the selected content by clicking on the ➡️ button.
  2. Download the file from this workspace.
  3. Clear the news list by clicking on the “CLEAN NEWS” button.

In the “SEARCH” tab, the user accesses the module’s search engine in content search mode.