EULA - OpenKM Privacy Policy

Privacy Policy

OpenKM, to protect individual rights, especially regarding automated processing, and with a desire to be transparent with users, has established a policy that lists all possible processing activities, the purposes pursued, their legal basis, and the means available to users to exercise their rights.

Navigation on this website implies total acceptance of the following terms and conditions. The use of cookies is accepted. If you disagree, send an email to contact@openkm.com.

The updated version of this privacy policy is the only one applicable to the website until any other version replaces it.

The user who provides personal data through this website is informed that they will be incorporated into the files of www.openkm.com; these data will be duly registered in the records of the Data Protection Agency or, if required, in the register of data processing.

For further information on protecting personal data, we invite you to consult the AEPD (Spanish Agency for Data Protection) website at https://www.agpd.es/.

Data collection

The owner collects your data.

Personal data refers to all information about an identifiable natural person (data subject). A person is considered identifiable if they can be identified, directly or indirectly, especially by reference to a name, an identification number (DNI, NIF, NIE, passport), or by one or more specific elements relating to their physical identity, physiological, genetic, mental, economic, cultural, or social characteristics.

The general data that will be collected are name and surname, address, email, telephone number, and payment-related data. Other types of data may be collected, and the user will be informed accordingly.

For what purpose is your data processed?

The purpose of processing the personal data that may be collected is for the holder to use them mainly for managing its relationship with you, to offer you products and services according to your interests, to improve your user experience and, where applicable, to process your inquiries or orders. A commercial profile will be developed based on the information you provide, and no automated decisions will be made based on this profile.

The data provided shall be retained while the business relationship is maintained. The interested party will not be required to erase it during the years necessary to comply with legal obligations.

They will be registered in the client file, and their processing will be recorded in the registry of processing activities to be maintained by the holder (from May 25th, 2018); it could also be included in the file created with the personal data registered in the AEPD (Spanish Data Protection Agency) or the competent body of the respective autonomous community. The name of the file is CRM.

What is the legal basis for the processing of your data?

The legal basis for the processing of your data is as follows:

• The correct execution or fulfillment of the contract
• The legitimate interest of the holder
• The consent of the user or customer for the processing of their data

To which recipients will the data be communicated?

The user's data may be communicated to third parties contracted by the holder to carry out the tasks necessary for managing their account as a client without needing their authorization.

Also, communications with the authorities will be made when necessary in the event the user has carried out actions contrary to the law or violated the contents of the legal notice.

The user's data may be communicated to other companies in the group, if any, for internal administrative purposes that could involve processing such data.

The user's data may be transferred to a third country or an international organization. However, users will be informed when such a transfer is to be made and of the conditions and the recipient.

Where some data are required to access specific website features, the holder shall indicate such mandatory fields when collecting the user's data.

Cookies

Browsing this site may store cookies from the site owner and third-party companies on your computer, tablet, or mobile phone. During your first visit, an explanatory banner about cookies will appear.

Therefore, when browsing continues, the user will be considered informed and will have accepted the use of such "cookies." The consent granted shall be valid for thirteen months.

For more information, see our cookie policy.

Rights of the user

The user is informed of the possibility of exercising their rights of access, rectification, erasure, and objection. Each person also has the right to limit the processing of their personal data, the right to request the deletion of personal data transmitted to the Controller, and the right to the portability of their data.

If the user has not obtained a satisfactory solution in exercising their rights through a written request to the AEPD (Spanish Data Protection Agency) or the competent body of the respective autonomous community, they can submit a complaint to it.

Unless the user objects by sending an email to contact@openkm.com, their data may be used, if appropriate, for the shipping of Open Knowledge Management System SL.

The data provided will be retained while the business relationship is maintained or for the years required to comply with legal obligations.

The user is responsible for ensuring that the information they provide through this website is accurate, taking responsibility for the accuracy of all data they submit and keeping it up to date to reflect the actual situation. They are responsible for any false or inaccurate information they provide and for the damage, inconvenience, and problems that such information may cause to Open Knowledge Management System SL or third parties.

This information will be kept and managed with due confidentiality, and the necessary computer security measures will be applied to prevent access to or misuse of your data, its manipulation, deterioration, or loss.

However, the user must remember that the security of computer systems is never absolute. When personal data is provided over the Internet, such information may be collected without your consent and processed by unauthorized third parties. Open Knowledge Management System SL declines any liability for the consequences such acts may have for the user if the information is published voluntarily.

You can access and exercise these rights by submitting a written and signed request, which can be sent to Calle Bunyola 13, 07004, Palma de Mallorca, Spain, attaching a photocopy of the DNI or an equivalent document.

You can also send the request to the following email: contact@openkm.com.

These rights will be processed within one month, which may be extended to two months if the complexity of the request or the number of requests received so requires. All this is without prejudice to the duty to retain specific data for the legally required periods and to the limitation periods for possible liabilities arising from processing or, where appropriate, a contractual relationship.

In addition to the preceding data protection regulations, users who request it can arrange the destination of their data after their death.