Client configuration
ZIP filenames with wrong charset
When you download an OpenKM as a ZIP, the included files may have the wrong character set. This only happens with non-Latin languages like Greek, Chinese, or Arabic. This issue has been fixed since OpenKM 4.1 and exported ZIP archives can be opened without problems with WinZip 14 or higher. However, Unicode support in ZIP files is a little tricky and may cause problems. To ensure you don't have problems, try using 7-Zip, which seems to handle these Unicode filenames.
Another problem you may have is when you want to import a ZIP into OpenKM. In this case you can also get incorrect filenames. Filenames should be encoded in Unicode, and to ensure this you can force 7-Zip to use this encoding when creating a ZIP:
If you are on Windows, you can download 7-Zip from http://www.7-zip.org/. You can also install the Linux port of the 7-Zip compression tool:
$ sudo aptitude install p7zip-full p7zip
Microsoft Office Add-in disappears after Office restart
This could be a problem with the default template (normal.dot). To solve it, try this:
- Open normal.dot
- Go to menu Tools / Personalize / Toolbars
- Open the OpenKM toolbar
- Save normal.dot
