Client configuration
ZIP filenames with wrong character set
When you download OpenKM as a ZIP, the included files may have the wrong character set. This only happens with non-Latin languages like Greek, Chinese, or Arabic. This issue has been fixed since OpenKM 4.1, and exported ZIP archives should be opened without problems using WinZip 14 or higher. But Unicode support in ZIP is a little tricky and may cause problems. To ensure you don't have problems, try using 7-Zip, which seems to handle these Unicode filenames.
Another problem you may have is when importing a ZIP into OpenKM. In this case you may also encounter incorrect filenames. Filenames should be encoded in Unicode, and to ensure this you can force 7-Zip to use this encoding when creating a ZIP:
If you are on Windows, you can download 7-Zip from http://www.7-zip.org/. You can also install the Linux port of the 7-Zip compression tool:
$ sudo aptitude install p7zip-full p7zip
Microsoft Office Add-in disappears after Office restart
This could be a problem with the default template (normal.dot). To solve it, try the following:
- Open normal.dot.
- Go to menu Tools / Personalize / Toolbars
- Open the OpenKM toolbar
- Save normal.dot.
