Client configuration
ZIP filenames with wrong charset
When you download OpenKM as a ZIP, the included files may have the wrong charset. This only happens with non-Latin languages like Greek, Chinese, or Arabic. This issue has been corrected since OpenKM 4.1 and exported ZIP archives should be opened without problems from WinZip 14 or higher. But Unicode support in ZIP is a little tricky and may cause problems. To ensure you won't have problems, try using 7-Zip, which seems to handle these Unicode filenames.
The other problem you may have is when you want to import a ZIP into OpenKM. In this case you can also get incorrect filenames. Filenames should be encoded in Unicode, and to ensure this you can force 7-Zip to use this encoding when creating a ZIP:
If you are on Windows, you can download 7-Zip from http://www.7-zip.org/. You can also install the Linux port of the 7-Zip compression tool:
$ sudo aptitude install p7zip-full p7zip
Microsoft Office Add-in disappears after Office restart
This could be a problem with the default template (normal.dot). To solve it, try the following:
- Open normal.dot
- Go to the Tools menu / Personalize / Toolbars
- Open the OpenKM toolbar
- Save normal.dot
